Butterfly In Flight Necklace

Thank you for shopping with Fiore Boutique at myfioreboutique.com

Click here to start the return process.

Please see our Return Policy below

• For in store returns, simply stop by your local store by January 9th, 2022.

• All clearance sale items from your store purchase are FINAL SALE. Clearance sale is not offered at myfioreboutique.com and eligible for your return. 

• No return for already exchanged items

Online Return Instructions

Step 1:

Click here to start your return. Be sure to enter all of the information requested. You will receive an email once your return request has been received. There will be subsequent emails noting the status of your return, along with a mailing label should the items be sent back to us.

Please note:

+We will send you a free return label for orders over $20 (before taxes and shipping charges and after discount applied) within two business days after you have placed your return claim.

+Please send your package in the mail within a week. Once we receive your return you will be issued a full refund for your items or you may exchange them. The refund may take three to five business days to post.

If you have any questions, please email to customerservice@myfioreboutique.com.

• What is the return policy?

• Sale items are non-returnable. We will be happy to exchange or return items that are unworn, in perfect condition with all tags attached. You may exchange or return merchandise within 10 days of receipt of purchase. Please note that shipping and handling fees are non-refundable unless the item is damaged or defective. For more details about any return questions, please go to the Return Policy page listed in the footer under "Navigation".

• How is clothing sized?

• Most of our clothing fit true to size depending on its specific brand. Sizes are available in small, medium and large. If you need assistance on picking the right size, please contact us at customerservice@myfioreboutique.com.

• How long does it take to be delivered?

• Our standard shipping method is first class mail or priority mail by US Post Office. The item is shipped out of any of our stores based on inventory availability.

• The package will be picked up by USPS usually the next day.

• If you live in Georgia, South Carolina or Tennessee, usually it will be delivered in one to four days. If you live in Southeast area, it will usually take two to five days.

• If you live in West Coast, it may take longer than a week.

• This is all depending upon weather or other delays.

• Why hasn't the tracking information updated for my order?

• USPS does take some time to scan packages into their mail stream and update the tracking information. We ask that you allow 48 business hours for the tracking information to update after our shipping. Our shipping policy is to send the package by the next day depending upon the order time. 

• If you still do not see tracking information after 48 hours, please let us know by contacting us at customerservice@myfioreboutique.com.

• Other shipping providers like UPS and FedEx will update the shipping status after the package was dropped at their shipping center or picked up by delivery person. 

• Why is my credit card zip or postal code not matching?

• When your payment fails due to an incorrect zip or postal code, this means your bank told us your security code matched, but not your zip or postal code. You zip or postal code is not your mailing zip code but it is bank statement zip code. To protect both you and us from fraud when the card is not present like in the store, non-matching transactions will be declined?

• For some banks , this can leave a temporary pending (but unsettled) charge on your account. It will fall off your card shortly, usually within 24-48 hours. 

• Received delivery confirmation but I don't see the package

• The missing package usually shows up within a few of days.

• Please check you mail box for any USPS delivery. Sometimes someone from your household picks the package so asking around in the household helps. Sometimes it could be left at your neighbor's post box by mistake. If you have a chance, check with your mailman too.

• If the package is still missing, please send your email to

  customerservice@myfioreboutique.com,

• Can you ship internationally?

• Yes, we can ship internationally. If you have any trouble ordering internationally, please send us an email at customerservice@myfioreboutique.com

• I saw some items in the store that I like. Can I order them online?

• We are trying our best to keep up with all the items we carry. However, sometimes we may not carry the same items. If this issue does occur please contact us at customerservice@myfioreboutique.com and we will find your product from the store and ship it to you. 

• How often do you restock merchandise?

• Items are frequently added to the site.

• Note, each location receives new merchandise daily, if you need a specific item that is sold out online feel free to contact us at customerservice@myfioreboutique.com and we will find your item and ship it to you.

• How do I contact to sell to Fiore Boutique?

• Please send your inquiry to fiore.purchase@gmail.com.

• I am the mall manager and I would like to contact Fiore Boutique's business development.

• Please send your email to Josh Kim at Myfioreboutique@gmail.com.

• I still have a question and I didn't find the answer.

• Please send your question to customerservice@myfioreboutique.com and we'll be sure to get you an answer at our earliest convenience.